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Shalev 7 Tel aviv, Israel


T.  054-544-0091
E. Finlayfashion1@Gmail.Com

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Frequently Asked

Where is Finlay located?

Finlay is an online fashion shop based in Tel Aviv, Israel. Although we do not have a physical store, you can conveniently shop with us from anywhere in the world through our online platform.

How can I contact Finlay for assistance?

We’re here to help! You can reach out to our customer support team by sending an email to support@finlay.com. We strive to respond to all inquiries within 24 hours.

What types of fashion items does Finlay offer?

At Finlay, we offer a wide range of fashion items for both men and women. Our collection includes trendy clothing, accessories, footwear, and more. Whether you’re looking for casual wear, formal attire, or statement pieces, we have something for every style and occasion.

Can I trust the quality of Finlay's products?

Absolutely! We pride ourselves on providing high-quality fashion items to our customers. We carefully curate our collection from reputable brands and designers, ensuring that each product meets our strict quality standards. Customer satisfaction is our top priority, and we strive to deliver fashion items that are both stylish and durable.

How do I place an order on Finlay's website?

Ordering from Finlay is easy! Simply browse our website and add the desired items to your shopping cart. Once you have finished selecting your items, proceed to the checkout page where you can review your order and make any necessary adjustments. Finally, provide your shipping and payment details to complete your purchase.

What payment methods does Finlay accept?

We accept various payment methods to offer convenience to our customers. Currently, we accept credit and debit cards, including Visa, Mastercard, and American Express. We also provide the option to pay securely through PayPal.

Does Finlay offer international shipping?

Yes, we offer international shipping to many countries around the world. During the checkout process, you will be able to select your shipping destination, and the shipping cost will be calculated accordingly. Please note that customs duties and taxes, if applicable, will be the responsibility of the customer.

What is Finlay's return policy?

We want you to be completely satisfied with your purchase from Finlay. If for any reason you are not happy with your order, we offer a hassle-free return policy. You can return the item(s) within 30 days of delivery for a refund or exchange. Please visit our Returns and Exchanges page on our website for detailed instructions on how to initiate a return.

Does Finlay offer any discounts for first-time customers?

Yes, we appreciate our first-time customers! We offer a special discount for new customers. You can find the details of our current promotions on our website’s homepage or by subscribing to our newsletter. Make sure to check back regularly as we frequently introduce new offers and discounts.

Can I track the status of my order placed with Finlay?

Yes, you can easily track the status of your order placed with Finlay. Once your order is confirmed and shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and know its estimated delivery date. Simply visit our website and locate the “Track Order” option, where you can enter your tracking number to get the latest updates on your order.

Does Finlay offer gift cards?

Yes, we offer gift cards that make perfect presents for fashion enthusiasts. You can purchase Finlay gift cards directly from our website. Simply choose the desired amount, and the gift card will be delivered digitally to your email or the email of the recipient. Gift cards can be redeemed during the checkout process and are valid for any of our products.

Are there any size guides available?

Yes, we understand the importance of finding the right fit when it comes to clothing. That’s why we provide detailed size guides for each product on our website. You can refer to these guides to determine the most appropriate size for your measurements. If you have any further questions or need assistance with sizing, our customer support team will be happy to help.

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